Do you have questions about Foxy Bingo? In this section, you can find the FAQ’s of Foxy Bingo users. Solve all your doubts and start playing online bingo.
FREQUENTLY ASKED QUESTIONS OF FOXY BINGO
- How can I register?
- Why do they ask for all the information on my credit card when I register?
- Which software do I need to download?
- Does Foxy Bingo works with both Mac and PC?
- How do I login?
- I forgot my password. What do I do?
- Is it legal to play Foxy Bingo online?
- Is my personal information secure?
- Can I make sure that the games are fair and not being manipulated?
- Can I leave the platform?
- How can I contact customer service?
- Which payment methods are accepted?
- How do I deposit money to my account?
- What is the minimum deposit amount? And what is the minimum withdrawal amount?
- Can I withdraw money using the welcoming bonus?
- How much does a withdraw takes to process to my bank account?
How can I register?
Registering on Foxy Bingo is very simple. You only need to click the “Join Now” button which you will find on the top right corner of the main page. Next you will have to fill a form where you will be asked for your personal information and it will be done. Now you only have to make a deposit to start playing.
Why do they ask for all the information on my credit card when I register?
They only ask for the credit card information in order to verify your identity. They will not charge you anything on the card, unless you decide to make a deposit with that card.
Which software do I need to download?
None. It’s not necessary to download any kind of software to play Foxy Bingo, because every available game is already on the website on your browser. The only requisite is that you have to have installed Flash 8 or superior in order to play.
Does Foxy Bingo works with both Mac and PC?
Yes. You don’t need to have a very powerful PC in order to play Foxy Bingo games, you only need to have access to the internet (good bandwidth) and you shouldn’t experience any problem when you are playing.
How do I login?
You will find the “login” button on the top right side of the screen. It’s obligatory to login to play, deposit, withdraw money, etc.
I forgot my password. What do I do?
Simply click on the question mark that appears on the password field and it will open a new page on which you have to enter your email in order to get a new password.
Is it legal to play Foxy Bingo online?
Completely legal. Foxy Bingo has a license to offer online game services under Gibraltar and Great Britain laws.
Is my personal information secure?
Your personal information cannot be more secure. On Foxy Bingo they take security very seriously, that’s why they use the latest data encryption technologies, which makes it impossible for a hacker to intercept the information.
Besides, your information will never be revealed to third-parties.
Can I make sure that the games are fair and not being manipulated?
You can be totally sure that the games are safe because they use a random number generator (RNG), which assures that all of the results are totally random. Every game uses this system, may it be one ball bingo, dices, card hands or a roulette spin. Besides, this system receives constant supervision.
Can I leave the platform?
If in any moment you feel you are spending too much money we recommend you lower your budget or directly suspend your account.
How can I contact customer service?
You can contact then in three different ways:
- Live Chat
- Calling : 0800 279 4501
- E-mail: [email protected]
Which payment methods are accepted?
How do I deposit money to my account?
In order to make a deposit on Foxy Bingo the first thing you have to do is login and click the “deposit now” button which you will find on the “My account” section. The payment system is called Bridgend, so whenever you decide to do something with your account a Bridgend page will open.
What is the minimum deposit amount? And what is the minimum withdrawal amount?
The minimum deposit and withdrawal amount is £10 in both cases.
Can I withdraw money using the welcoming bonus?
The welcoming bonus cannot be withdrawn from the account at any time. It’s only possible to withdraw the funds that have been obtained by playing and winning on the games which you bet money you already deposited.
How much does a withdraw takes to process to my bank account?
It can take up to 8 work days. The transactions are being processed by Foxy Bingo in the next 2-3 workdays, but the bank may take up to 5 work days to complete the process.