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FAQ’s Mecca Bingo

Do you have questions about Mecca Bingo? In this section, you can find the FAQ’s of Mecca Bingo users. Solve all your doubts and start playing online bingo.

How can I open a Mecca Bingo account?

Simply clicking on the “Join Now” button which is green and located on the top right corner of the screen. This will take you to a form on which you will need to enter your personal information.

It’s obligatory to be 18 or older and that your information is correct, otherwise it will reject your account when you try to verify it.

I have forgotten my user or password. What can I do?

Remember that your password distinguishes between caps and low case. Try again if you think you made a mistake.

If you still can’t access, you can obtain your login information in your email, you will get the email by clicking on the links that appear below the blank fields called “forgotten username or password?”.”

How can I update my email?

Access the ‘’ Account section on the top right corner of the screen. On this section, you will be able to change any information you deem necessary to be changed, except for your id information. Once changed it will ask you to enter your password once again to make sure that it was you who made the changes. Remember to save the changes.

How to start playing Bingo?

You only need to log in and enter the bingo section. Here you will see all the rooms and prizes available, choose the one you want, buy the cards you desire and wait for the next match to start.

Can I play in several rooms at the same time?

Yes. When you are playing in one room you will see on the top side of the screen a window called “mini lobby”. If you click on it the rest of the bingo rooms available will appear and you only have to click on “add room”. You can play in up to three rooms at the same time.

I lost my internet connection before completing a match and I can’t see the results. Did I lose my chance to win?

No. The game has registered that you were in the match, so if your board wins the match you will be the winner and you will receive the earnings in your account.

Why didn’t I received my welcoming bonus?

The welcoming bonus will be added to your account once you spent all your money from the first deposit, so if you have pending funds to spend you will not receive the bonus yet.

What are game points?

These are loyalty points given by Mecca Bingo each time you buy a board. Periodically you will be informed of many promotions that you can take advantage with the points you have earned on your account.

How do I make a deposit into my account?

On the top menu you will see a window called ‘’ deposit’’, access this section, choose the payment method you prefer and enter the desired quantity.

How do I withdraw money from my account?

Access the section “Account” and inside here you will find a window called “withdraw”, follow the instructions indicated in this section.
Remember that the minimum withdrawal amount is 10, except if it is to eliminate your account, in which case you will be able to withdraw any amount.

Once this step has been made, your order will be placed and it will take around 7 work days to be fulfilled, depending on the payment method you chose. Your order will appear as “Pending” until the transaction has been made.

How many payment methods can I have active?

You can have as much as 7 active payment methods, three of which can be bank-issued cards.