Do you have questions about Sky Bingo? In this section, you can find the FAQ’s of Sky Bingo users. Solve all your doubts and start playing online bingo.
FREQUENTLY ASKED QUESTIONS OF SKY BINGO
How can I register on Sky Bingo?
Registering on Sky Bingo is really fast and simple, and it can be done through any of the Sky sites, whether it is bingo, sports, casino, etc. Because the same account is usable for any Sky Platform.
The only thing you have to do is click on the “Join Now” button which you will find on the top right corner of the screen. From here, you need to enter all your personal information requested, which has to be correct because you will need to verify them.
Next you will have the option to make your first deposit, although you may opt to do it later on.
How can I verify my account?
You have two options to verify your account:
- Option 1: Adding a picture of your drivers license showing the front side with your photo on the license.
- Option 2: Adding a picture of two documents. The first choice is between a passport and a birth certificate; the second choice is between a bank report and a service bill.
To send this documents you need to use the contact system that appears at the bottom of the page https://support.skybingo.com/ by selecting the option “Verification/documents”.
Why has my account been suspended?
An account can be suspended due to various reasons, one of the main reasons is that your account may be duplicated.
This is because with your account in Sky Bet you also have access to other platforms in which is possible that you may already have an open account which would make it a duplicate account.
Some other reasons that your account might be suspended are the following:
- Security verification failed
- Too many tries to verify your age
- The account has been wrongly tagged as a duplicate
I forgot/blocked my access information. How do I fix it?
It’s possible that your account may be blocked because of too many failed attempts of introducing your PIN number.
If your account has been blocked or you simply forgot your PIN number, click on the different options given by Sky Bingo on their main page, right below the “Login” button.
How do I make a deposit to my account?
The first thing you need to do is login with your user ID and PIN number, next you have to click on top of your name or the window called “My account”.
Once inside the “My Account” section, click on the “deposit” button or in the “bank” section, select the payment method you prefer and enter the amount you want to deposit, as well as the additional information that is requested.
Finally you have to click on “add funds”.
It’s also possible to make a deposit while you play a match. You only have to click on the window “account” or “bank” which you will find inside the game window and follow the instructions.
How do I make a withdrawal?
Access the “my account” section and click on the link “withdraw funds”, enter the quantity that you wish to withdraw and select the payment method.
Keep in mind that some of the methods are not available to withdraw money.
Withdrawals can take from 2 to 5 work days, depending on the bank it can take longer or maybe even less time.
Withdrawals made through PayPal usually take between 24 to 48 hours.
How can I obtain a welcoming bonus?
When you make the first deposit and spend a minimum of £10 on Sky Bingo you will get a welcoming bonus of £30, which is divided in two bonuses: £15 are available to play bingo and the rest of the £15 are available to play the rest of the games.
The 15 bonus has a requisite of betting x2, which means that until you have bet said quantity two times on bingo, you won’t be able to withdraw this balance.
The 15 bonus has a requisite of betting x10, which means that until you have bet said quantity ten times on the rest of the games, you won’t be able to withdraw this balance.