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FAQ’S William Hill Bingo

Do you have questions about William Hill Bingo? In this section, you can find the FAQ’s of William Hill Bingo users. Solve all your doubts and start playing online bingo.

How to open an account?

Simply access any of the William hill pages: may it be bingo, sports, casino, etc; then click on the green button “Join Now” which appears on the top right corner of the screen.

Next, you have to complete the blank fields with all your personal information, such as; username, password and security question.

All your information must be correct because it will be verified later on because of the requisites of the Gambling Commission.

How can I verify my information?

In order to proceed to the verification of your account (knowing that it is really you and you are older than 18 years), you must give proof. The verification process may take up to 24 hours.

To verify your age one of the following documents must be sent:

  • Passport (recommended)
  • Drivers License
  • National Identification Card
  • Birth Certificate

In order to verify your Identity is possible that you may need an additional document to the before mentioned. You can be asked to show the following documents:

  • Signed credit contract
  • Public Service Bill ( Maximum of 6 months old)
  • Bank Report (Maximum of 6 months old)

To send this documents you have various different ways:

  • Adding the documents online in the verification page(recommended)
  • Sending the documents via email.
  • Sending the documents via Live Chat.

I have forgotten my login information. What do I do?

Click on the link “Lost your online details?” which can be found beside the login button. You will be redirected to a page where you will have to indicate your email in order for them to send you a new password.

How can I make a deposit or a withdrawal?

You must access the “my account” section and then go to “Payments” section. Here you will be able to make a payment, a withdrawal of funds or cancel a fund withdrawal before it is processed.

How can I add a payment method?

If you are on a PC, access “my account” section, select “add a payment method”, choose the method you want and fill the required information. Next, make a deposit to finalize the process.
If you are on your cell phone, click on the “balance” icon, select “deposit”, then “add method”. Add the information that is required.

Why doesn’t it let me add a new payment method?

Your account has a limit of 6 different payment methods, including 5 credit/debit cards, so you won’t be able to add more than that. If you want to add more, you would have to erase one of the previously registered ones.

How do I eliminate a payment method?

Access the payment method section, select the method you want to eliminate and click the eliminate payment method you will see above. Keep in mind that you can’t eliminate a payment method until your balance is at 0.