Do you have questions about Wink Bingo? In this section, you can find the FAQ’s of Wink Bingo users. Solve all your doubts and start playing online bingo.
FREQUENTLY ASKED QUESTIONS OF WINK BINGO
- How do I register?
- Do I need to download a software?
- I forgot my login information. What do I do?
- How can I see my account information?
- How do I deposit money into my account?
- I have a promotional code. How do I cash it?
- What is the minimum amount I can deposit? And what is the minimum amount I can withdraw?
- How long does it take for the funds to appear on my bank account?
- How can I be sure that the games are fair?
- What happens if I buy a board and lose my internet connection?
How do I register?
If you register on your PC you only have to click on the orange “join now” button located on the top right corner of the screen. This will redirect you to the register page on which you have to complete all the fields with your personal information, which must be correct.
If you register on your smartphone or tablet, you have two ways of doing it: through the browser, on which you will have to follow specific instructions which are mentioned before, or do it through the application, which you would have to download from the app store (currently is only available for iOS) and register on it.
Do I need to download a software?
No. If you play on the PC you simply need to access through the Wink Bingo page, login and start playing. If you play on your cell phone or tablet you can play on the browser or the app (only for iOS).
I forgot my login information. What do I do?
If you forgot your password, click on the link “Forgot your password?” which is shown below the field of password on the login section and follow the instructions indicated to receive a new password in your email.
If you don’t get to login for any reason, contact the customer service team.
How can I see my account information?
Once you login you can see your information on the top menu. If you wish to see more details click on “My account”.
How do I deposit money into my account?
From your PC, you can deposit money by clicking the button “cashier”. You can also open the cashier while you play any game, and this will not interfere in your game session because it will open a second window.
From your cell phone, you can access by clicking the button “banking”.
Wink Bingo offers a wide variety of payment methods, and it allows to have up to five different payment methods registered in your user account.
I have a promotional code. How do I cash it?
You need to access the ‘’ Promotion Code’’ sections which appear inside the cashier and click on the “deposit” button. Your funds will be transferred to your Wink Bingo account immediately. Be sure to write the code correctly.
What is the minimum amount I can deposit? And what is the minimum amount I can withdraw?
The minimum amount for both actions is £10.
How long does it take for the funds to appear on my bank account?
Depending on the bank, it can take from 4 to 7 days.
How can I be sure that the games are fair?
On Wink Bingo they use a random number generator (RNG) to ensure the randomness of the numbers and thus can’t be manipulated. Every game uses this system: Bingo numbers, dice, cards, roulette spin, etc. Besides, this system is constantly being supervised through audits to ensure it is not manipulated.
What happens if I buy a board and lose my internet connection?
Nothing happens. Once you confirm the purchase of a board, the board will remain active and participate even if you have no internet connection. So if this board wins any prize, it will be sent to your account when you get your internet connection back.